HANDYMAN LAZAMATAZ : STANDARD TERMS & CONDITIONS.
Any quotation made either in writing or ‘by verbal communication’, will remain open for a limited period of 30 days from the date of quotation, and that following expiry of that period, the quotation shall immediately expire. Any dates specified for delivery of the Goods / services are intended to be an estimate, Conditions apply exclusively to every contract with any customer, and that all quotations are made and all orders are accepted on and subject to those Terms & Conditions. No terms introduced by the customer shall take priority over the seller’s Terms & Conditions. Any quotation and time of delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time. Payments in respect of the goods and/or services provided are unless specifically stated otherwise in writing, are to be made to the tradesman on completion of works/delivery of goods. Payment unless previously agreed otherwise in writing, shall be by cash or cheque. In the instance that payment is not made on the due date, then at our discretion the customer must pay interest on the amount considered to be the outstanding amount from the due date at the rate of % of the base lending rate of Barclays bank accruing on a daily basis until payment is made. Where goods are to be delivered to site, they are done so on the understanding that such delivery is carried out under the instruction of the customer and that no liability will be accepted by the supplier for damage to the products during such delivery. Late delivery is not fatal to the contract. Collection of goods can be made by the customer by way of prior notification, and where goods are to form part of the works contract, must be made readily available on the day of any agreed commencement of works. Failure to provide goods associated with contract on agreed commencement of works may result in delays, which at the sellers discretion could be subject to an additional charge. The Goods are at the risk of the Buyer, and ownership of the Goods shall not pass to the Buyer until the Seller has received in full (in cash or cleared funds) all sums due to it in respect of the Goods / Services If the Goods delivered are damaged or defective or the delivery is of an incorrect quantity, the Seller shall have no liability to the Buyer unless the Buyer notifies the Seller in writing of the problem within 10 working days of the delivery of the Goods. If the Buyer notifies a problem to the Seller, the Seller’s sole and exclusive obligation will be, to to make good any shortage or non-delivery; or to replace or repair any Goods that are damaged or defective; or to refund to the Buyer the amount paid by the Buyer for the Goods in whatever way the Seller chooses. Save as precluded by law, the Seller will not be liable to the Buyer for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising under or in connection with the Contract and the Seller shall have no liability to pay any money to the Buyer by way of compensation other than to refund to the Buyer the amount paid by the Buyer for the Goods Notwithstanding the foregoing, nothing in these Conditions is intended to limit any rights the Buyer might have as a consumer under applicable local law or other statutory rights that may not be excluded, nor in any way to exclude or limit the Seller’s liability to the Buyer for any death or personal injury resulting from the Seller’s negligence The Contract sets out the entire agreement between the Seller and the Buyer. Nothing said by any sales person on behalf of the Seller should be understood as a variation of the Contract or as an authorised representation about the nature or quality of the Goods. Save for fraud or fraudulent misrepresentation, the Seller shall have no liability for any such representation being untrue or misleading. No variation of or amendment to the Contract shall bind either party unless made in writing and signed by the authorised representatives of both parties. Although every care will be taken in protecting of surrounding furnishings during progress of works, it is ultimately the responsibility of the buyer to cover/protect/remove/relocate/protect any furniture, floor covering, etc that could be likely to become damaged as a cause of carrying out works within the adjacent area No liability will be accepted for damaged caused by, or related to expansion of items, i.e. gates, doors, windows, fascia boards, guttering, etc. Although every endeavour will be made to colour match, items being replaced / repaired, due to colour discolouration and manufacturers colour variants, we can not guarantee a perfect match. Where the contract forms an agreement to remove items from property or associated land, such items will be removed safely and disposed of safely as required by appropriate legislation. Where a consumer cancels an order within the specified ‘cooling off period’ A consumer who has acquired possession of any goods or received any services by virtue of a contract will be required to pay in accordance with the ‘reasonable’ requirements of the cancelled contract for goods or services provided up to the point of cancellation provided that: the consumer provided the trader with a written request for performance of the contract to begin before the end of the cooling off period.A consumer who has acquired possession of goods by virtue of a contract - on cancellation of the contract – be under a duty to restore those goods to the trader and meanwhile to retain possession of the goods and to take reasonable care of them.Any material prices quoted in the company's estimates & quotations shall be liable to change should our suppliers increase or decrease their prices to the company. We cannot be held responsible for the pricing actions of any of our suppliers. The company reserves the right to change suppliers for supply of identical goods, should the alternative be of a different manufacture from the original part specified, clearance to use the alternative will be obtained from the customer prior to the company obtaining the goods.Access to the area where work is required to be carried out must be provided to enable our service to be carried out without delay on the day of the booked appointment. Our handyman requires numerous tools, materials and consumables to be able to carry out his daily tasks and as such uses an unmarked (not sign written) vehicle. It is the responsibility of the customer to provide ‘free parking’ within reasonable distance to the site location.In the instance that free parking is not available, then any parking charges by way of pay & display parking, ticket machine, etc will be chargeable to the customer by way of separate itemised invoice.In the instance that only ‘allotted parking’, or ‘residence only parking’ is available near to the site, then the customer shall make necessary provision of tickets / license, or other forms of authorisation of parking that should be displayed. In the event that such written authorisation is not provided for display, then the customer accepts responsibility for the cost of any ticket / wheel clamp / towing charges, etc that may be incurred.Any such charges will be paid within the time specified for minimum payment and the full amount of any charge invoiced accordingly to the customer. All work carried out by the company is warranted for a period of 3 months (90 days) from the completion date of the work, with materials covered by manufacturers / suppliers warrantee period. Where natural products such as wood are used, Due to the materials nature of expansion / contraction and other environmental effects, no warrantee is able to be offered. The customer shall accept that any statement made by the company concerning the work being carried out by the company shall be considered a statement of opinion only, and that they should not solely rely on it.
The company shall be under no liability for any delays or damage caused through failure of supply of materials by its suppliers, loss, damage caused wholly or in part by war, civil commotion or Act of God.